Real, repeatable use cases that drive sales and save hours of customer support every week. Pick the ones that fit your business.
Festive offers, new arrivals, flash sales. Send the same message to thousands of customers in one click. 98% open rate vs 22% on email.
Auto-DM customers who left items in cart — 1 hour, 24 hours and 3 days after. Recovers 15-25% of lost revenue on average.
Order placed → confirmed → shipped → delivered. Auto-send each status with tracking links. Cuts "Where's my order?" calls by 80%.
Answer FAQs instantly — store hours, return policy, prices, locations. Handoff to a human only when needed. Handles 70% of queries automatically.
Click-to-WhatsApp ads collect lead info, qualify, score and assign to sales — all automatically. 3× cheaper per lead than forms.
Send confirmation 24 hours before, reminder 2 hours before. Reduces no-shows by 60% for salons, clinics & service businesses.
Welcome series, onboarding journey, post-purchase nudges. Set it once, runs forever. Triples customer lifetime value.
Run Facebook/Instagram ads that open a WhatsApp chat. Qualify, capture and convert leads instantly inside the chat.
Send your full catalogue or individual product cards. Customers can browse, ask questions and order — all inside WhatsApp.
Auto-ask for a review 3 days after delivery. Capture 1-5 star ratings, route happy customers to Google reviews and unhappy ones to your team.
Vehicle service due, insurance renewal, subscription expiry, AMC reminder. Auto-trigger 7 days before — drives instant rebookings.
Send Razorpay/PayU links inside WhatsApp. Auto-remind on overdue invoices. Average DSO drops by 12 days.
Walk-ins scan a QR to join the line and get live position + ETA on WhatsApp. Staff call the next token from any phone. See how it works ↓
Turn walk-in rushes and crowded waiting areas into a calm, organised flow — managed right from WhatsApp.
Seat walk-ins fairly during the rush. Diners join by QR and get pinged when their table's ready — your lobby stays calm.
Let clients relax instead of hovering at the desk. Call the next chair by token; they get a WhatsApp “you're next”.
Run a paperless OPD token system. Patients watch their live position from their seat — no crowding at reception.
Token-calling for billing desks, service centres and CSCs. Customers wait by phone, not in a crush at the counter.
Every industry uses WhatsApp differently. See the use cases & templates ready-made for yours.
Tell us about your business in 2 minutes — we'll recommend the 3 use cases most likely to drive results.
₹4 lakh
Priya Kulkarni sent one Diwali broadcast to 1,200 customers. 47 orders by afternoon. 10 minutes of work. WapiGrow did the rest.
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